Category Archives: social media

Hepatitis C: Engaging Patients Online

Given the amount of activity in the hepatitis C drug development space – as evidenced in PharmExec’s 2013 Pipeline report – patients are scouring the internet for information on the disease, available treatments, and soon to be available treatments. A new Industry Standard Research report examines the digital cracks consumers encounter when looking for [...]
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Pharmacists: The Other White Coats

Patients in search of face time with a healthcare provider are stopping into their local drugstores, where consultations are free and the wait time is shorter. Pharmacists are in a unique position, too, to move the needle on drug adherence.
Also posted in E-Media, Patient Communication, Technology, compliance, healthcare, patient compliance, patient education | Tagged , , , , | 3 Comments

Locating the Human Ghost in the Digital Machine

Featured panelists at ExL’s annual Digital Pharma East conference this week included practicing physicians, vocal ePatients, social media gurus and digital marketing consultants with plenty of hours logged in big pharma boardrooms.
Also posted in E-Media, Events, Marketing, Patient Communication, People, Sales, Strategy, Technology, patient education | Tagged , , , | 1 Comment

Advancing Pharma's Social Media Listening Analytics

Big Pharma’s tin ear for social, user-generated content online is softening despite regulatory anxiety. In the quest to better understand what patients and doctors need, pharma – thanks in part to a bevy of third-party service providers – is beginning to recognize and incorporate insights from social media into their development and commercialization programs, according [...]
Also posted in Advertising, Agency Insight, E-Media, Marketing, Regulatory, Sales, Strategy, Technology | Tagged , , , | 5 Comments